Nov 15,2018
"Sorry! Your courier has been burned!" China's Alibaba double 11 shopping boom just passed, it is the turn of the courier to send parcels around the country, but Chongqing has a car express on the highway spontaneously ignited, tens of thousands of express delivery Was destroyed.
According to "Chongqing Evening News" quoted by "Phoenix Net", the local police received a report after 7:00 in the morning yesterday (14th), saying that a car was spontaneously ignited on the expressway.
The driver of the fire express vehicle said that he suddenly found smoke in the rear of the vehicle during the driving, and immediately stopped to stop and prepare himself to extinguish the fire. But when he opened the car, he found that the fire was very strong, so he quickly called for help.
When the law enforcement officers rushed to the scene, they saw that the vehicles parked in the emergency lane smoked and smoked. The fire was getting more and more fierce, and the scene was immediately controlled. Firefighters also rushed to the scene to extinguish the fire, and the fire was quickly extinguished. However, because the express package is flammable, the full car express is burned. The cause of the fire is still under investigation.
Who will pay for tens of thousands of packages?
"Xiamen Net" quoted "Chongqing Evening News" report, the driver said after the fact, it is not clear how many pieces of express delivery on the car, the estimated weight of three or four tons. And this batch of goods has more small items, so it is possible to reach up to tens of thousands of express delivery.
Most of the express delivery of this vehicle is to be sent to Guang'an City, Sichuan Province and its surrounding areas. I believe many buyers will be affected.
The courier company said that all express parcel information can be traced through records. The company has set up a claims team to count the number and loss of specific goods, and actively contact customers to deal with compensation matters.
According to the reporter of Chongqing Evening News, online shopping orders are usually compensated according to the order price because the price is clear.
The courier company involved said that the staff will take the initiative to contact the sender for the identification of the shipment that was damaged in the accident. The sender can also check if the item is affected by the order number.
Tang Bin, a lawyer of Chongqing Jingyou Law Firm, analyzes who will be compensated for the final loss and must determine the cause of the fire.
However, buyers who are affected by the incident and fail to receive the goods on time can apply for a late receipt and require the seller to re-deliver. If you do not want to continue to purchase goods, you can also apply for a full refund from the seller.
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